1. “35% payment” is required & should be made via Bank Transfer, Online Transfer or any Payment channel (webx.debit, credit card).balance payment can arrange with cash on delivery We do require are clients to pay the 35% amount stated on the invoice. Upon submission of the “Order Form”, payment of the client should be expected to be transferred within five (3) days or it shall be deemed cancelled
  2. Cancellation of orders is not allowed once the “Order Form” has been submitted
  3. Estimated Date of Arrival: Shipment is based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package we cannot assure you the exact date and time of its arrival here in the Sri Lanka due to several factors such as delays due to unforeseen events beyond our control (Technical problems of the shipping company Products coming from the Vietnam usually takes 10-15 days from date of delivery. The maximum number of days should not exceed 20 days arrival in the Sri Lanka or your “MONEY BACK” guaranteed. Kindly manage your expectations. “If you cannot wait that long then please do not proceed with your order”.
  4. Once the products have landed and received by our team. You will then be informed via contact number, email address and other social media platforms you have provided. We will immediately have all your orders packed in the next 24 Hours and schedule it for shipment. In the case of lost items during shipment we shall refund in full the amount that you have paid and shall offer a discount on your next possible purchase from us.
  5. Pre-orders are non-transferable. All orders made shall ship directly to the person and address specified in the order form. We will not entertain such requests to protect the privacy and security of our clients.